Your billing experience is now enhanced with a new and intuitive online payment platform. This update is designed to provide greater flexibility, security, and ease when managing your invoices.
What’s New?
- A user-friendly self-service billing dashboard
- Multiple secure payment options
- Safe storage of payment methods and invoice history
- Optional automatic payments—set it and forget it!
Quick Overview
Dorset Connects has partnered with Alternative Payments to offer a variety of convenient online payment options, including financing for large invoices. You can access your payment dashboard at pay.mysherpa.com. The site will feature both Dorset Connects and MySherpa logos.
TIP: Bookmark the link for easy future access!
How to Log In
Use the same email address where you received the notice to configure your login.
Available Payment Options
- ACH Transfers
Free, secure, and convenient. Save your bank account details for future payments. If required, whitelist Originator ID: 8263863381. - Credit/Debit Cards
All major cards are accepted. Visa, MasterCard, Discover incur a 2.9% convenience fee, while American Express is charged 3.5%. - Pay in Installments
Spread large invoice payments over 30–150 days. Approval by Alternative Payments is required. - Automatic Payments
Enroll via the Auto-Pay section or contact the Invoicing Team. Previous autopay preferences have been transferred to the new system.
Support & Contact Information
For any issues, contact Dorset Connects at 484-845-1600 or AR@DorsetConnects.com.
For technical questions, reach out to Alternative Payments at customersuccess@alternativepayments.io or use the chat feature in your dashboard.
Final Thoughts
This new platform gives you more control over your billing preferences, including autopayment settings by amount or agreement. Whether you're a seasoned autopay user or new to online payments, log in to explore and customize your account.
Thank you for choosing Dorset Connects!
