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The the Greater Philadelphia Region Business Owner's Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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The Greater Philadelphia Region Business Owner’s Guide To IT Support And Services

Responsive, Friendly Service

Cost-Effective IT Support

Fast, Secure Performance

Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

18 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Exceptional Service from Dorset Connects

The Dorset team always provides excellent service. In my previous experience working with and being part of other Managed Service Providers, Dorset is by far the best and most responsive. Their pricing is very competitive, and it is always great to speak directly to a technician when I need assistance. The staff is very knowledgeable. Having Dorset back me up allows me to focus on my critical tasks and know that they are always proactively monitoring my systems for potential issues.

What truly sets Dorset apart is their proactive approach to IT management. They have a keen eye for potential risks and vulnerabilities, and their robust security measures have given us peace of mind knowing that our data is in safe hands. Their disaster recovery planning is comprehensive, ensuring that we are well-prepared for any unforeseen events.

Dorset Connects has exceeded my expectations, and I look forward to a long and successful partnership with them.

Bill Blackburn Bill Blackburn IT Manager/CISO
BMW of West Chester